I want to delete just part of my least engaged contacts

SOLVED
Go to solution
RobertScottBell
Rookie
0 Votes

I currently have 15k contacts that are shown as "least engaged" I want to delete the bottom 8000 of that list. In other words I would like to seperate the ones that have the worst history of being engaged and save the ones who are the most engaged in that list. Is that possible?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @RobertScottBell ,

 

The segment with the lowest level of engagement is presented as is, rather than a ranking of contacts from most to least engaged. If you have particular criteria you'd rather measure your "least engaged" by, you're welcome to create a custom segment with relevant criteria (.e.g. Activity > Not Opened > All emails in a range of time). 

 

You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @RobertScottBell ,

 

The segment with the lowest level of engagement is presented as is, rather than a ranking of contacts from most to least engaged. If you have particular criteria you'd rather measure your "least engaged" by, you're welcome to create a custom segment with relevant criteria (.e.g. Activity > Not Opened > All emails in a range of time). 

 

You can then further manage this segment by adding it to a list, determining which contacts may still be worth keeping (such as very recent additions based on Date Added), and then deleting all the remaining non-openers and the segment list.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST