Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

Inserting a survey into an email

SOLVED
Go to solution
MargaretF826
Rookie
0 Votes

I created a simple multiple choice survey that I want to put into an email.. using a button I added to my email that says "Click here to take survey".  I  cut and pasted the survey URL onto the button, but when I send a test, clicking the survey button in the email does not take me to the survey.  what am I doing wrong?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MargaretF826 ,

 

Since including a survey page link in an email will code it for the sake of tracking contact info, it won't function exactly as expected in an email preview / test send. Similar to including greeting tags, contact details, or dynamic content, it will only function as expected when sent in a live email. As long as you've pasted the survey page's URL into the text, image, or button link exactly as given, then you shouldn't encounter any errors when live sending. If you're particularly concerned, you can do a live send of the email to just yourself (or other contacts in a "TEST LIST" that are okay with testing), to see the link function as it would in an actual sendout to your contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MargaretF826 ,

 

Since including a survey page link in an email will code it for the sake of tracking contact info, it won't function exactly as expected in an email preview / test send. Similar to including greeting tags, contact details, or dynamic content, it will only function as expected when sent in a live email. As long as you've pasted the survey page's URL into the text, image, or button link exactly as given, then you shouldn't encounter any errors when live sending. If you're particularly concerned, you can do a live send of the email to just yourself (or other contacts in a "TEST LIST" that are okay with testing), to see the link function as it would in an actual sendout to your contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST