Is segmenting still not working?

kweeksTAM · ‎02-07-2024

I am trying to refresh a segment that I *know* has a specific tag - yet the system is not finding things that meet the criteria. I even tried making a new segment. Still not picking up the contacts who have that tag. ???

William_A · ‎02-07-2024

Hello @kweeksTAM ,

I'd advise calling our general support so they can troubleshoot your segmentation live, and collect info as needed.

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William A
Community & Social Media Support

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