Missing custom field...
When I attempt to export in Constant Contact and choose to export all custom fields, my field titled "county" doesn't appear in the exported file. Additionally, it's also not visible when I try to edit criteria in segments. The only place where the custom field is visible is on the "manage custom fields" page and within the individual contact profiles.
4 replies
Best reply by William Alkhest
Hello @SOWA2022 ,
I was able to create segments using the "County" and "County (Health)" custom fields available in your account, and their info is available in contact exports that include custom field info. Please see your segments page for "CSC TEST COUNTY CUSTOM FIELD," as well as your import/export activity page's most recent export (August 16) to see these examples where that custom field is fully available. In the exported CSV file, you can even sort by the columns labelled "County" and "County (Health)" to see the contacts that have some kind of info for those.
I checked other elements in your account, and both custom fields available as insert options for contact details in emails, available as column options for your overall contacts view, and available as fillable options for sign up forms. Based on this testing in your account, anywhere these custom fields should be available, they are.
