Newsletter is not posting on Instagram - Constant Contact Community - 404223

Newsletter is not posting on Instagram

I am receiving an error when trying to post the newsletter on Instagram. But there is no explanation or recommendation on how to fix.

1 REPLY 1

Hello @TimothyF101 ,

Does the post actually go through on the Instagram side, or does it also fail to post? Have you had a chance to try:

disconnecting your Instagram profile from your Constant Contact account
removing our permissions from the Insta profile / Meta business suite
reconnecting your Insta account

... to see if that allows the posts to go through without the errors?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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