Our Zapier account keeps losing connection with Co... - Constant Contact Community

MarieM80 · ‎11-21-2023

Hello! Our Zapier account keeps losing connection with Constant Contact (CC) today. This has never happened before with CC. Earlier today one of my zaps failed to send several contacts to CC and it showed an error that said "authorization expired". I reconnected the account and it seemed fine but now my zap has failed again. I tested the connection in Zapier and it was successful so I re-ran the zap and it went through this time. Has anyone else been experiencing issues with Zapier's connection to their CC account today? Is this a CC issue? Please advise.

William_A · ‎11-22-2023

Hello @MarieM80 ,

If there's an issue with an "authorization token," it indicates that Zapier needs to work with our devs to address their connection to our API. Otherwise, since Zapier is a 3rd-party developed and maintained app, only their support would really have any insight on this and how to address it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Our Zapier account keeps losing connection with Constant Contact

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.