Outlook settings messing up color codes

AlisonF227
Campaign Collaborator
0 Votes

I'm using brand colors in my email template which include green, blue, and yellow. In my testing a couple users have settigns on their Outlook to display email in a black screen view. This setting seems to change the colors in my emails, the yellow turns into a particuarly ugly brown shade (IFKYK). Does anyone know if there is a way to override the way Outlook renders colors in order to keep the brand colors intact? 2 of 5 of my testers had this setting on, I don't know how common it is for my users.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @AlisonF227 ,

 

This is standard practice for email programs that apply Dark Modes for their users. The only way to really avoid this causing undesirable coloration in the conversions, would be to use more neutral coloring in your email's overall layout. 


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William A
Community & Social Media Support
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