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Pop ups

PaulS2859
Campaign Collaborator
0 Votes

Pop up internal ads are driving me nuts...please remove!

3 REPLIES 3
user7184770
Rookie
0 Votes

Here are some steps you can try to remove pop-up ads:

 

  • Run a malware scan with reliable anti-virus/anti-malware software to detect and remove any adware or malicious programs causing the pop-ups.
  • Check your installed browser extensions and add-ons. Disable or remove any suspicious or unwanted extensions that may be injecting ads.
  • Clear your browser cache, cookies, and browsing data. This can help remove temporary files that may be causing intrusive ads.
  • Check your browser settings and homepage/startup preferences. Make sure they haven't been hijacked by adware to display unwanted ads.
  • Use the Windows Security app or a tool like Adw Cleaner to scan for and remove browser hijackers, adware, and other potentially unwanted programs.
  • If the issue persists, you may need to reset your browser settings to the default state or consider reinstalling your browser.
    As a last resort, you can try restoring your system to an earlier point before the pop-up issues began using System Restore.

 

Let me know if you have any other specific questions! Effectively dealing with adware and pop-ups often requires a multi-pronged approach of scanning, cleaning, and resetting browser/system settings.

 

 

 

 

mySedgwick Login

William_A
Administrator
0 Votes

Hello @PaulS2859 ,

 

If you're referring to the alerts on webinars or newly released products and updated features / quality-of-life improvements we occasionally display when initially logging into an account, you can click the top-right X for those. This will log in your browser a cookie indicating that you're not interested and do not want to see it again. 

 

pop-up x.png

 

If you're using incognito/private browsing, or accessing the site in another way that prevents or clears cookies, it will likely erase and prevent the ability for the site to recognize that you have no interest in whatever was alerted. If you're continually seeing the same alert after explicitly clicking the X in the top-right corner of it, then it'd mean you're using one of these cookie-erasing/preventing programs. 


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William A
Community & Social Media Support
PaulS2859
Campaign Collaborator
0 Votes

I’ll try this. Could not find the x in the upper right corner. 

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