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Problem Receiving email from constant contact to hotmail address
One of our members doesn't receive emails. They received the first couple emails and then it stopped. They have a hotmail account. We also have a person with a gmail account that has the same issue.
1 reply
Best reply by William A
Hello @UPC-Communications ,
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Here are some general best practices for delivery.
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Delivery can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's a best practive to setup self-authentication within your account, if you have your own domain.
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If you'd like to learn more about safelisting, and what it entails:
Safelisting domains in a security system
Safelisting email addresses in an email client or security system
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If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Delivery agents.
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