Suggestion for Resend to non-openers

DOUGM846 · ‎03-28-2022

Hi, Trying to do this and the system is telling me I need to upgrade. But when I go to that page it tells me I'm already with the PLUS plan that allows that and it is only offering a downgrade. Need areal person on the phone. The robot voice just keeps telling me to to to the same page which doesn't help. Please call me at:

William_A · ‎03-29-2022

Hello @DOUGM846 ,

We apologize that your account is affected by this issue. If and when there's an update regarding it, our engineers will notify you directly.

In the meantime, the only workaround would be to setup the resend-to-non-openers after the email is sent.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎03-29-2022

Hello @DOUGM846 ,

We apologize that your account is affected by this issue. If and when there's an update regarding it, our engineers will notify you directly.

In the meantime, the only workaround would be to setup the resend-to-non-openers after the email is sent.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Re-send to non-openers

Why Picking the Right Fonts for Your Emails Matters

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Suggestion for Resend to non-openers

Non-openers

How are Non-Openers Determined?