Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

Registration form won't accept a .digital email address

SOLVED
Go to solution
VikkiB4
Rookie
0 Votes

I created a Constant Contact account so I could ask this question. I'm trying to register for a conference on a Constant Contact registration form, and it keeps telling me my email address is not in a valid format. The TLD of my domain is .digital - is this not acceptable? How do I register for the event?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hi @VikkiB4. .digital is not a domain that we accept. You will need to use an email that ends in a more common domain like .com or .org 

--

Caitlin M.
Community Manager

View solution in original post

4 REPLIES 4
Caitlin_M
Administrator
0 Votes

Hi @VikkiB4. .digital is not a domain that we accept. You will need to use an email that ends in a more common domain like .com or .org 

--

Caitlin M.
Community Manager
user412524
Rookie

This doesn't make sense. You can sign up for Constant Contact with newer TLDs (in my case, .consulting). Why would the registration form not accept newer TLDs if you can actually sign up for a Constant Contact account with them? 

VikkiB4
Rookie
0 Votes

Thank you! It makes no sense at all. I don’t want to have to set up a throwaway email just to register for an event. 

Caitlin_M
Administrator
0 Votes

Thank you for the feedback @VikkiB4. We've noted this in your account and sent it to our Events team. We can't guarantee that the tool will be updated to accept these types of domains in the future but we understand how it would be useful for you.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST