Solved: Reporting for re-sent emails - Constant Contact Community

DianaCristy · ‎10-10-2022

I can't seem to find the analytics on the Reporting tab for the campaigns I re-sent to the people who didn't open them. I feel like I've seen that data so I might not be looking in the right place. Can anyone offer help?

William_A · ‎10-11-2022

Hello @DianaCristy ,

If you did a standard resend-to-non-openers - either the automatic or manual choice - those will show as separate reports in the individual email's reporting page, not the overall Reporting tab. If you resent the email using QuickSend or resent the email to new contacts who joined your list after the original email was sent, their activity is tracked as part of the original email and not with the resend to non-openers.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎10-11-2022

Hello @DianaCristy ,

If you did a standard resend-to-non-openers - either the automatic or manual choice - those will show as separate reports in the individual email's reporting page, not the overall Reporting tab. If you resent the email using QuickSend or resent the email to new contacts who joined your list after the original email was sent, their activity is tracked as part of the original email and not with the resend to non-openers.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Reporting for re-sent emails

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Share Your Success Sweepstakes

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.