Solved: SMS Issues with Contact list - Constant Contact Community

GABRIELLAD93 · ‎12-15-2023

He tratado de hacer una compana de SMS varios contactos se han registrado, y otros han agregado su numero telefonico, pero aparece que no tenemos contactos para enviar SMS, como puedo resolver esto? I have tried to make an SMS campaign, 5 contacts have registered, and others have added their phone number, but it appears that we do not have contacts to send SMS, how can I resolve this?

William_A · ‎12-15-2023

Hello @GABRIELLAD93 ,

Your sign up form is not setup to accept SMS numbers. Please see our article on including SMS opt-in for landing pages if you need step-by-step and visual guidance on this.

Importing SMS contacts is different that just importing regular email contacts with a phone number included. If you need information on getting started with SMS, and what's necessary for the sake of permissions compliance, I'd honestly recommend referring to this Community post for links to the most pertinent articles.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎12-15-2023

Hello @GABRIELLAD93 ,

Your sign up form is not setup to accept SMS numbers. Please see our article on including SMS opt-in for landing pages if you need step-by-step and visual guidance on this.

Importing SMS contacts is different that just importing regular email contacts with a phone number included. If you need information on getting started with SMS, and what's necessary for the sake of permissions compliance, I'd honestly recommend referring to this Community post for links to the most pertinent articles.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SMS Issues with Contact list

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.