SMS - No Way To Upload List?

EddieB532 · ‎10-06-2022

Hello,

I am looking to move our SMS numbers from square into Constant Contact. I signed up for SMS however having trouble uploading the numbers. Is there a way to submit the file to someone and have them help upload?

Thanks,

William_A · ‎10-06-2022

Hello @EddieB532 ,

I'd advise going through this article to make sure you've formatted the file properly for importing the SMS contacts. Part of the upload process is explicitly marking the phone numbers under the SMS number contact field type, and also including the consent date.

If you're in need of further assistance, it may be best to call our general support so they can securely receive your contact file and provide live troubleshooting or screensharing of your Constant Contact view if necessary.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎10-06-2022

Hello @EddieB532 ,

I'd advise going through this article to make sure you've formatted the file properly for importing the SMS contacts. Part of the upload process is explicitly marking the phone numbers under the SMS number contact field type, and also including the consent date.

If you're in need of further assistance, it may be best to call our general support so they can securely receive your contact file and provide live troubleshooting or screensharing of your Constant Contact view if necessary.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SMS Upload List

Why Picking the Right Fonts for Your Emails Matters

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

SMS - No Way To Upload List?

sms phone number upload format

A Small Business Guide to SMS Marketing