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Salesforce Integration and lookup fields in contact records

SupriyaK
Rookie

The salesforce to constant contact integration worked to pull in the contact fields for the import.  But the client name field is a lookup field in our contact records and it imported as a code of some kind.  Is there any way for a lookup field in the Salesforce record to important as the actual text?  

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SupriyaK ,

 

It sounds like that's not going to be a compatible contact field type for import, if it's not setup like a standard field that can just have text entered into it. If the information we receive from Salesforce is the coding and not the actual text, then I wouldn't recommend including it as a synced field in the integration's setup. The next best workaround would be to manually export that info from Salesforce as a CSV file, assuming SF's export doesn't also have that info coded, and then manually import it into your Constant Contact account. 


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William A
Community & Social Media Support
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