Solved: Salesforce version compatibility with integration - Constant Contact Community

AlfredH193 · ‎03-20-2023

I was told by the CC salesperson that I can integrate my CC account with Salesforce Essentials. Is that information not correct? The Integrations tutorial specifically says CC only integrates with Salesforce Professional (with Web Services API access), Enterprise, and Unlimited and a post on 9/23 recommends manual exporting of SF contacts. Is that the only option?

William_A · ‎03-21-2023

Hello @AlfredH193 ,

Correct, the only versions our Salesforce integration works with are the ones mentioned. I submitted agent feedback so we can make sure this isn't being misrepresented to future customers. If you're not using a compatible Salesforce version, the only other options would be to look at a 3rd party integration that can connect your Salesforce and Constant Contact accounts, or use the manual export functionality of SF.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎03-21-2023

Hello @AlfredH193 ,

Correct, the only versions our Salesforce integration works with are the ones mentioned. I submitted agent feedback so we can make sure this isn't being misrepresented to future customers. If you're not using a compatible Salesforce version, the only other options would be to look at a 3rd party integration that can connect your Salesforce and Constant Contact accounts, or use the manual export functionality of SF.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Salesforce version compatibility with integration

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