Send birthday wishes to two people (a couple) with the same email address

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AlainB37
Rookie
0 Votes

Good day,

 

I have some clients who are a couple and I wish to send them a separate birthday wish but they have the same email address as part of my contacts.  How can I separate their birthdate while being on the same contact?  If I were to create two separate contacts with the same email address, I would run into the same problem.  I tried creating a custom field but I am not really sure how to convert it into a separate line item.

 

Example:  they also have two separate birthdays but they have the same email address.  If I send a birthday wish to Alain, I also want to send a birthday wish to Marjorie as well, but the same email address prevents me.

 

Can you help.

 

Thanks

 

Alain

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @AlainB37 ,

 

Since a unique email address is what denotes a unique contact, there isn't really a way to go about doing this for both people. You'd need an email for one and a separate for the other in order for the automated birthday email functionality to work.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @AlainB37 ,

 

Since a unique email address is what denotes a unique contact, there isn't really a way to go about doing this for both people. You'd need an email for one and a separate for the other in order for the automated birthday email functionality to work.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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