Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Series Trigger

SOLVED
Go to solution
YvonneM814
Rookie
0 Votes

Is the time delay from the Original Trigger Date or from when the last email is sent? 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @YvonneM814 ,

 

The delay will be based on the trigger, not the sendout. So an initial step in an automation with a delay of 4 days means that it will sendout 4 days after the trigger requirement is met. Each subsequent step will send with their respective delays based on when the previous step sent.

 

For more info on automation functionality and settings delays, I'd recommend checking out these articles:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @YvonneM814 ,

 

The delay will be based on the trigger, not the sendout. So an initial step in an automation with a delay of 4 days means that it will sendout 4 days after the trigger requirement is met. Each subsequent step will send with their respective delays based on when the previous step sent.

 

For more info on automation functionality and settings delays, I'd recommend checking out these articles:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST