Shopify Contact Tag Based Sync

[user030597]

Hello everyone, I hope you are all doing well. I have some questions about syncing Shopify customers' contacts based on tags. I want to only include customers with the "Wholesale Customers" tag. How can I do that? Also, I want to remove all customer contacts who do not have the "Wholesale Customers" tag in Shopify. I would really appreciate any help with the above two questions. Thank you.

[William_A · Accepted solution]

Hello @user030597 ,

The Shopify integration imports based on list selection, not tag selection. For guidance on syncing contacts from Salesforce, I'd recommend referring to our main article on the topic.

For any troubleshooting regarding the integration specifically, please call in and request a transfer to the Tier 2 integration support team.