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Signing up multiple family members on one registration

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ClubDust
Rookie
0 Votes

We run a non profit charity building homes for the homeless and when we started using Constant Contact we could only have one registrant per email address. Is there a way for multiple family members to register under one email? We are looking to streamline the registration process for people who sign up.

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William_A
Administrator
0 Votes

Hello @ClubDust ,

 

Based on your wording, I'm not sure if by "registrants" you're referring to event registrants, or you're referring to contacts.

 

When it comes to event registration, you can have multiple tickets (registrations) under a single primary registrant. Only the primary registrant's email is necessary.

 

When it comes to contacts, it's not really viable or a best practice with our system, but you can technically have multiple names listed under a single contact. Anything beyond the default First Name and Last Name fields would need to be custom fields you make for those other family members.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @ClubDust ,

 

Based on your wording, I'm not sure if by "registrants" you're referring to event registrants, or you're referring to contacts.

 

When it comes to event registration, you can have multiple tickets (registrations) under a single primary registrant. Only the primary registrant's email is necessary.

 

When it comes to contacts, it's not really viable or a best practice with our system, but you can technically have multiple names listed under a single contact. Anything beyond the default First Name and Last Name fields would need to be custom fields you make for those other family members.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
ClubDust
Rookie
0 Votes

Hi William, thank  you for getting back to me.  Yes, I meant event registrants.  Thank you for sharing and will check out the configuration link.

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