Solved: Survey option cost and survey contact question - Constant Contact Community

DanB22 · ‎07-19-2021

Hello - We have a regular account, a month. I'd like to do a survey via Constant Contact instead of monkey. If I upgrade to Plus, how much more a month? Second question, with the survey, can I use custom field contact details information, so I know exactly who responds to my survey? Many thanks,

William_A · ‎07-20-2021

Hello @DanB22 ,

It looks like you've been on Email Plus the entire time your account has been paid for. Please also bear in mind that all accounts with over 10k contacts are considered Email Plus, so you already have access to the survey pages. As far as contact details, at this time it isn't possible to include contact details in the landing page, even when sent in an email.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-20-2021

Hello @DanB22 ,

It looks like you've been on Email Plus the entire time your account has been paid for. Please also bear in mind that all accounts with over 10k contacts are considered Email Plus, so you already have access to the survey pages. As far as contact details, at this time it isn't possible to include contact details in the landing page, even when sent in an email.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

DanB22 · ‎07-20-2021

Thank you! I hope in the future that CC will consider adding the contact info details to a survey. It will make certain types of follow-up much, much easier. Have a super day.

Survey option cost and survey contact question

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