Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

Taking over an existing account as a new user

SOLVED
Go to solution
HeatherR062
Campaign Collaborator
0 Votes

Hello! I was just added as a manager for a business Constant Contact account using my work email. I have a preexisting Constant Contact account associated with my work email. I couldn't find how to switch from my account to the business account. 

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @HeatherR062 ,

 

You'll need to update the username of your login for the previous account, so your work email will be free to be used to setup a new account login's username.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

4 REPLIES 4
William_A
Administrator

Hello @HeatherR062 ,

 

You'll need to update the username of your login for the previous account, so your work email will be free to be used to setup a new account login's username.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
HeatherR062
Campaign Collaborator

Thank you @William_A . I have updated my login so my work email is free. How do I log into the business account? They have already added me as an account manager, but I don't have a password. Is that something I set or them? 

 

Thanks again. I am new to constant contact.

William_A
Administrator

When you're added as a user to an account, you receive an email to verify this. You'd click the link in that email to setup your password and multi-factor authentication for your login to that account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
HeatherR062
Campaign Collaborator

Ah ok. Thanks!

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST