Solved: Transferring Constant Contact account ownership - Constant Contact Community

HannaCRE · ‎02-27-2023

Our account owner left the company without transferring over ownership. How can we transfer ownership at this point?

William_A · ‎02-27-2023

If you're unable to login using the current account owner's credentials, or unable to access their email for forgotten username/password and MFA reset processes, then we'd need you to call general support. That way we can securely confirm a few details, go through our standard protocols, and get a case submitted to a team lead for the account ownership transfer.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎02-27-2023

Hello @HannaCRE ,

If you're unable to login using the current account owner's credentials, or unable to access their email for forgotten username/password and MFA reset processes, then we'd need you to call general support. That way we can securely confirm a few details, go through our standard protocols, and get a case submitted to a team lead for the account ownership transfer.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Transferring Constant Contact account ownership

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