Unable to save your document at this time. Our tea... - Constant Contact Community

AnnieT599 · ‎07-20-2024

I keep getting this notifcation - every 15 seconds or so...

"Unable to save your document at this time. Our team has been notified. Please wait a few minutes and try again."

At first I wasn't worried and I kept working on my newsletter but it's been about an hour.

Is there a way to save locally?

Caitlin_M · ‎07-21-2024

Hi @AnnieT599. Our support team will need some additional information to dig into why you are seeing this messaging. Please email us at communitysupport(at)constantcontact(dot)com with the following information:

- Are you using a VPN? If so, please try disabling the VPN. Which VPN program/service are you using?
- Try another network, if available.
- What security program are you using? Does safelisting help?
- Are other computers affected, or just one?
- Are other browsers affected, or just one?
- If just one browser is affected, does incognito/private mode help? If so, please list the browser extensions.

--

Caitlin M.
Community Manager

Unable to save your document at this time. Our team has been notified. Please wait a few minutes and

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