When unsuspending a recipient, do they receive an email from Constant Contact asking them to confirm the action?
Unsuspend a suspended email address
1 reply
Best reply by William A
Hello @LOLChurch ,
No they wouldn't as unsuspending has nothing to do with email permissions like resubscribing. For more info on suspended contacts, make sure to check our main article on the topic.
As a follow-up, I'd recommend doing a Quicksend of the last email they were supposed to receive. If we receive a report from their domain / ISP about them being 'non-existent' again, then they'll likely be put back into suspension. You can check this by going to the contact's engagement history right after doing the Quicksend.
If the non-existent bounce occurs again, then it may be worth reaching out to our Delivery team to see if they have any additional insight regarding that domain / ISP.
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