Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Videos in email - link to YouTube not working

SOLVED
Go to solution
MimiL121
Rookie
0 Votes

When I paste in my YouTube video link I see a message from CC:

Oops! We can't find that link. Check the URL or reach out to our support team for more information.  See screenshot. But the link works when I paste it in my browser. It is the exact link I'm getting from Youtube.  Could you please let me know how I can fix?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @MimiL121 ,

 

At this time, Shorts are not compatible with the video block. While our devs continue to work on addressing this, I'd recommend using the image link alternative to accomplish the same task with it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @MimiL121 ,

 

At this time, Shorts are not compatible with the video block. While our devs continue to work on addressing this, I'd recommend using the image link alternative to accomplish the same task with it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MimiL121
Rookie
0 Votes

brilliant, easy solution William.  Thanks so much!

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST