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GeoffM54
Campaign Contributor
‎12-04-2023 03:18 PM
0 Votes
‎12-04-2023 03:18 PM

Are there plans to allow other video formats than youtube? I have a lot of promo videos I would like to use but they are not in youtube format?

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William_A
Administrator
Administrator
‎12-04-2023 03:22 PM
0 Votes
‎12-04-2023 03:22 PM

Hello @GeoffM54 ,

 

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

 

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎12-04-2023 03:22 PM
0 Votes
‎12-04-2023 03:22 PM

Hello @GeoffM54 ,

 

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

 

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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