I've had our automatic Welcome email Paused on March 15, but I resumed the welcome email today. I am wondering if the welcome email will now be sent to those who signed up during the Pause period (from March 15 to now)? Is there a way we can send those who didn't receive the automatic welcome email?
Welcome Email Paused
1 reply
Best reply by Amanda_G
Hi @SherylJ8 ,
When an automation is paused, any emails added during that pause will not be added to the queue to be sent the Welcome email. You would need to manually add those contacts to their own list, and then copy the email as a regular email campaign and schedule it out to that list.
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