Whatsapp Chat

[AjeetV]

Hello.

I want to get the option of "Whatsapp chat with my clients". How to add that option? Please share the procedure.

Thanks

[William_A]

Hello @AjeetV ,

We do not have any interfacing or integrations with WhatsApp at this time.

[AjeetV]

How to add this option ?

[William_A · Accepted solution]

Hello @AjeetV ,

Based on the example provided, it's a way of using the WhatsApp API in link form to function in a mobile device. Essentially, you'd just set up a bit of text, an image (such as in the example), or a button. From my understanding, the link to go directly to messaging you through WhatsApp should be: https://api.whatsapp.com/send?phone= , then add your WA phone number with the country code after the = sign.

A basic example of a button link would have this kind of setup:

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I've also found some sources that say you can find a way to "share" your profile through the following process: 

1. Open WhatsApp
2. Menu > Settings > Account > Email & Contacts.
3. Your account URL will be listed next to "WhatsApp Web."

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Based on the example you provided, the first option would be what you're looking for. However I don't use WhatsApp, and I was having trouble finding any official support info on this directly from WhatsApp support, so you may need to experiment a bit to find what works best for your needs.

See also:

Text links

Image links

Button links