Solved: Why can’t I access my Legacy Surveys? - Constant Contact Community

ErikaS44 · ‎07-26-2022

How does arbitrarily removing legacy surveys this year help our "experience?" We did not receive any notification and do not have back-up as to what was asked in a survey!

William_A · ‎07-26-2022

Hello @ErikaS44 ,

Legacy surveys were retired earlier this year, which included their general data. Emails were sent out to accounts' main addresses 60 and 30 days ahead of time. For an example of the heads-up email that was sent out.

For more info regarding how to use the newer survey page system, please see this article.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-26-2022

Hello @ErikaS44 ,

Legacy surveys were retired earlier this year, which included their general data. Emails were sent out to accounts' main addresses 60 and 30 days ahead of time. For an example of the heads-up email that was sent out.

For more info regarding how to use the newer survey page system, please see this article.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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