Let's Play Bingo in Week 4 of the Ready, Set, Send Challenge!

Wrapping Text Around Image

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Mainstreetala
Rookie

I have an email newsletter built with images in the top left or right corner of the articles. In preview mode, it looks great but when I send a test, none of the text is wrapped and instead the text is shown under all the images. What am I doing wrong?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hi @kcolombini. That is correct. Text wrapping displays correctly on desktops. Mobile view will automatically stack images above or below text, regardless of placement. 

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Caitlin M.
Community Manager

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10 REPLIES 10
Caitlin_M
Administrator

Hi @Mainstreetala. I looked at your most recent email and saw the image was displayed with the image and text being in two separate blocks next to each other. To create the wrap effect, you'll need to drag the image into the adjoining text block until you see a light pink box appear in the top left or right corner. When it is placed there, the text will wrap appropriately.

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Caitlin M.
Community Manager
Mainstreetala
Rookie
0 Votes

I had to change it to different blocks because it would not work otherwise. I spent an hour on a call with Constant Contact and that ended up being their recommendation.

kcolombini
Campaign Collaborator
0 Votes

Isn't it true also, that when previewed in mobile mode, the wrapped image appears above the text block? 

Caitlin_M
Administrator
0 Votes

Hi @kcolombini. That is correct. Text wrapping displays correctly on desktops. Mobile view will automatically stack images above or below text, regardless of placement. 

--

Caitlin M.
Community Manager
AmyW9159
Rookie

This is not a solution. 😕 Text wrapping isn't working for me either on desktop. It looks fine in the email builder and in previews, until I send test emails, and then none of the text is wrapped. I tried making new text blocks, I made sure my image is dragged into where the little pink box shows in the upper left/right corners. Sounds like a lot of people are having issues with this and it is a Constant Contact issue, not user error. It needs to be fixed.

MelissaP71
Constant Contact Partner
0 Votes

Same for my emails as well. I have the image and text in one box and the text wraps fine in CC but when I send a preview test, the image is on  top of the text block. I understand it does this on Mobile but it shouldn't be that way on desktop view.

 

JMitsler
Rookie

I have the same issue - I switched from PC to Mac and this started happening. No issues on my PC, but issues in every Constant Contact email on my Mac. Is there a setting I should be adjusting for CC emails?

William_A
Administrator
0 Votes

I'd advise reaching out to the support of whichever email program you're using on your Mac, or reaching out to Apple's support to see if there's a specific setting you need to adjust.


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William A
Community & Social Media Support
JaclynJ
Rookie

This is still an issue. And even worse with the new email editor. Apparently you can't have text wrapping around an image at all anymore??

William_A
Administrator
0 Votes

Hello @JaclynJ ,

 

Text wrapping is still available as a function. You drag the image (or image block) into a text block and drop it where the pink square shows up.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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