crreating/saving an email

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JackL75
Constant Contact Partner
Is anyone having problems saving a new email today? I keep getting a message telling me 'Unable to save your document at this time. Our team has been notified. Please wait a few minutes and try again.' yet its been well over 15 minutes with no resolution. I really don't want to loose the new message just created and there is no partner support or live chat available today!
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JackL75
Constant Contact Partner
0 Votes

I finally found a work-around - I copied the last saved version of the original email and was able to reset the balance of the content and SAVED the new version.  Not the best solution, but at least I only lost part of the original message. Still frustrating!

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2 REPLIES 2
MaryKateR
Rookie
0 Votes

I am having the same error, similar to what happened in January.

It is really frustrating.

JackL75
Constant Contact Partner
0 Votes

I finally found a work-around - I copied the last saved version of the original email and was able to reset the balance of the content and SAVED the new version.  Not the best solution, but at least I only lost part of the original message. Still frustrating!

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