emails will not post on social media.

ChefsExpressions
Rookie
0 Votes

z

1 REPLY 1
William_A
Administrator

Hello @ChefsExpressions ,

 

Based on the error report in your social posts' reporting, you need to re-establish the API connection between your Constant Contact account and Facebook business page. 

 

Capture.PNG

 

Social platforms, especially Facebook, will occasionally refresh their API permissions, which requires 3rd party connections to have to be re-established by the users. You can disconnect a social page from your Constant Contact account from the Social tab. You may also need to revoke our permissions on the Facebook side as well. Then you can reconnect the page and reinstate those permissions from the Social tab in your CTCT account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST