importing PDF with hyperlinks

[user2473063]

When I try to import a PDF (made in Canva), it shows both a .pdf and .png being uploaded, but then only the .png file is available in the library. Where did the .pdf version go?

[William_A · Accepted solution]

Hello @user2473063 ,

PDFs can't be directly embedded into the email - only linked to. Only the image versions can be directly embedded into the email. You'd either need to go with the standard PDF email route of encouraging your recipients to click and view the full document, or you'd need to recreate the email in the builder.

[user2473063]

I'm trying to use a PDF for the image on a landing page, not in an email.  Can I use it there?  I'm trying to preserve some hyperlinks rather than having a bunch of buttons below the image.

[William_A]

The same functionality would apply - either you'd need to recreate the document via the landing page editor, or you'd need to include a link that redirects to the main PDF file. When it comes to just trying to convince people to click links, the latter option is rather redundant, and you might as well just share the PDF file's direct URL.