Solved: my customers, they reply to my Emails but I do not... - Constant Contact Community

user42431 · ‎01-19-2023

my customers, they reply to my Emails but I do not get the Emails as I usually received them before.

has anybody dealt with this before?

William_A · ‎01-19-2023

Any contact that replies to emails you send through us will default to whatever you have the email's Reply-To address set as. If you feel that you're not receiving replies when you should, we'd recommend checking your spam/junk folder or reaching out to your email program's support.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-19-2023

Hello @user42431 ,

Any contact that replies to emails you send through us will default to whatever you have the email's Reply-To address set as. If you feel that you're not receiving replies when you should, we'd recommend checking your spam/junk folder or reaching out to your email program's support.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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