our organization has several individuals what wish to review email responses; is that possible?

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Denis-Poggio
Rookie
0 Votes

we have several staff that wish to access email responses from their homes. does CC permit mulitple individuals to log into our account? How to set that up?? Thanks, Denis

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William_A
Administrator
0 Votes

Hello @Denis-Poggio ,

 

Depending on your account plan, different amounts of users can be set up in your account as either Account Managers or Campaign Creators. That said, we do not manage email replies from your contacts, as those would be coming straight from the contacts to your from/reply-to address via the receiving email programs. 

 

If you're wanting to share a draft of an email prior to sending it, you can test send it to other verified addresses in your account, or up to 50 times per day to non-verified addresses.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @Denis-Poggio ,

 

Depending on your account plan, different amounts of users can be set up in your account as either Account Managers or Campaign Creators. That said, we do not manage email replies from your contacts, as those would be coming straight from the contacts to your from/reply-to address via the receiving email programs. 

 

If you're wanting to share a draft of an email prior to sending it, you can test send it to other verified addresses in your account, or up to 50 times per day to non-verified addresses.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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