Event and Registration Page

user777740 · ‎02-02-2025

Hello,

I created an event and tickets show to be available, and the event is active, but when I try the registration, it says that registration is unavailable. Anything I should change?
I created events before and they work well

Luc

William_A · ‎02-02-2025

Hello @user777740 ,

Is it confirmed that the tickets are available, or are they only scheduled to be activated? If none of your active tickets are available on the day that someone accesses the registration link, then it won't let anyone register. At least one ticket needs to be fully available in order for the registration functions to be active. If all of the available tickets have been claimed, then registration won't be available.

See also:

Events FAQ

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎02-02-2025

Hello @user777740 ,

Is it confirmed that the tickets are available, or are they only scheduled to be activated? If none of your active tickets are available on the day that someone accesses the registration link, then it won't let anyone register. At least one ticket needs to be fully available in order for the registration functions to be active. If all of the available tickets have been claimed, then registration won't be available.

registration unavailable

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Event and Registration Page

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