Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

remove account owner's info from footer of permanent URL

SOLVED
Go to solution
Amidoyle
Rookie
0 Votes

Please remove the account owner's email from the footer of the permanent URL for an email campaign. If I share this URL with a client, it looks like it is a mistake to have the email address for an internal company employee on this page:

The part I am referring to is this: 

--------------------------------------------------------

Unsubscribe name@company.com 
Update Profile  | Constant Contact Data Notice 

Sent by name@company.com 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Amidoyle ,

 

The unsubscribe link will change once it's sent to out to the recipient's address. While previewing / test sending the email, it will default to the main account email. This is hard-coded and legally-required, and cannot be edited or removed from the footer. 

 

The "sent by" email address that shows is the same address you have set for the email's from address. If you do not want this email address visible to your recipients, I'd advise not using it for your email's header settings, and to use a different address verified on the account instead. 

 

At this time, this will also be present on the webpage version of the email. Our devs are exploring other enhancements to the webpage version of emails, including hiding the footer and other certain elements that are incompatible with webpage versions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

Top Answer
William_A
Administrator

Hello @Amidoyle ,

 

The unsubscribe link will change once it's sent to out to the recipient's address. While previewing / test sending the email, it will default to the main account email. This is hard-coded and legally-required, and cannot be edited or removed from the footer. 

 

The "sent by" email address that shows is the same address you have set for the email's from address. If you do not want this email address visible to your recipients, I'd advise not using it for your email's header settings, and to use a different address verified on the account instead. 

 

At this time, this will also be present on the webpage version of the email. Our devs are exploring other enhancements to the webpage version of emails, including hiding the footer and other certain elements that are incompatible with webpage versions.


2 REPLIES 2
William_A
Administrator
0 Votes

Hello @Amidoyle ,

 

The unsubscribe link will change once it's sent to out to the recipient's address. While previewing / test sending the email, it will default to the main account email. This is hard-coded and legally-required, and cannot be edited or removed from the footer. 

 

The "sent by" email address that shows is the same address you have set for the email's from address. If you do not want this email address visible to your recipients, I'd advise not using it for your email's header settings, and to use a different address verified on the account instead. 

 

At this time, this will also be present on the webpage version of the email. Our devs are exploring other enhancements to the webpage version of emails, including hiding the footer and other certain elements that are incompatible with webpage versions.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Amidoyle
Rookie
0 Votes

Thanks. I understand how the footer works in the email version of the campaign. I am solely referring to the permanent URL that is accessible via the "share" option after a campaign has been sent. There is no need to have an unsubscribe email - especially one that links to my account owner email - visible to people we mail the link to. I'm requesting that this be removed for the webpage version. Thanks for considering. 

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST