rounded corners on button not working in email

KimF15
Rookie
0 Votes
i round the corners of the button but when i test they are square...what gives?
Top Answer
William_A
Administrator

Hello @KimF15 ,

 

There's a known issue where Outlook desktop programs will force the buttons to have squared corners instead of rounded. Our devs are looking into what can be done from our side to address this, but at this time the only "workarounds" to avoid this would be to:

  • view the email via a View as Webpage link
  • view the email in another email program / app

If the issue is occurring on an email program / app other than an Outlook desktop client, please let us know which one and what device types you're replicating the issue on so we can get that info to our devs.

 

See also:

Display Issues – Why does my email look different when received?


3 REPLIES 3
William_A
Administrator
0 Votes

Hello @KimF15 ,

 

There's a known issue where Outlook desktop programs will force the buttons to have squared corners instead of rounded. Our devs are looking into what can be done from our side to address this, but at this time the only "workarounds" to avoid this would be to:

  • view the email via a View as Webpage link
  • view the email in another email program / app

If the issue is occurring on an email program / app other than an Outlook desktop client, please let us know which one and what device types you're replicating the issue on so we can get that info to our devs.

 

See also:

Display Issues – Why does my email look different when received?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
NHHistory
Rookie
0 Votes

Has there been any update on this issue with the Outlook desktop client and button display?

William_A
Administrator
0 Votes

We haven't really received any additional info on this issue, and we haven't gotten any updates from Outlook on how their program is reading the HTML, so at this time there's no update on the issue.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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