Solved: survey button - Constant Contact Community

SallyB32 · ‎09-03-2023

sent a survey within an email and my recipients are not able to open the button to access the survey. ??

William_A · ‎09-04-2023

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

inserting Text links

inserting Image links

inserting Button links

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎09-04-2023

Hello @SallyB32 ,

Based on the information provided and your last sent email, you didn't actually link the survey, you just pasted in its URL as plain text. Remember a survey's URL would still need to be linked in an email like any other - via text, image or button.

inserting Text links

inserting Image links

inserting Button links

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

survey button

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