Solved: survey repsonses - Constant Contact Community

WITOC · ‎09-19-2022

Is there a way to reply to the survey respondents from the reporting page? How can I send a follow up to all respondents?

William_A · ‎09-19-2022

Hello @WITOC ,

You can setup automation series based on particular responses, each with their own assigned list, then add contacts that responded in a certain way to the respective list. Otherwise you can also set up lists in a similar way, then send a followup email pertaining to that particular response to the respective list.

See also:

Managing survey respondents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎09-19-2022

Hello @WITOC ,

You can setup automation series based on particular responses, each with their own assigned list, then add contacts that responded in a certain way to the respective list. Otherwise you can also set up lists in a similar way, then send a followup email pertaining to that particular response to the respective list.

survey repsonses

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Announcing Campaign Builder!

Casual Conversations: What is your favorite hobby?

Community Roundup: June 2024