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About jskeel
jskeel
Occasional Participant
since
09-04-2018
10-09-2021
5
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06-25-2021
12:01 PM
Hi - Looking for advice for keeping our emails from going into junk folders. Why I believe they're going into junk: -Even our staff members no longer are receiving our emails; they all go into staffs' junk folder, and our IT company said no changes have been made to our email security settings. -Our deliverability and spam rates have not changed. However, our open rates are about 15% lower than six months ago. What we've tried: -We are a membership association, so all of our recipients are "explicit" opt in. -Our emails are newsletters and event invitations and with none of the typical spam triggers (all caps, "free," explicit language, red text, etc) -We have authenticated our "from" email using the Enable Authentication with Constant Contact option and confirmed that the emails are being delivered with that email address (<communication@inbar.ccsend.com>) What else can we do? Thanks for any advice!
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- Tags:
- deliverability
03-10-2021
02:35 PM
Hi - I posted once requesting advice, and once giving advice. Thanks!
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03-10-2021
02:34 PM
Hi! I'm looking for advice on using Constant Contact alongside a membership database or CRM. I create a custom list in CC almost every time because I pull the data from my database. For example, I might promote an event via email just to people who live in a certain county. I pull that data from my CRM rather than CC, because the CRM constantly is being updated.
My main question: With this method that I am using, is there a way to allow users to unsubscribe from certain types of emails rather than just unsubscribing from all contact? Thanks!!
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Product Tips
03-10-2021
02:21 PM
Hi Albert! I like that your landing page is so clean and simple. I see that the March 20 and April 11 dates hyperlink to the event pages, but consider something to point out that fact. Additionally, consider including the event times in the body of the event page. Something like this may work: March 20, 11 a.m. to 2:30 p.m. PST Learn more >> April 11, 1 to 3:30 p.m. PST Learn more >> I also recommend adding the price and to the body copy in case someone overlooks that in your logos. Hope this helps, and good luck with your events!
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