About jskeel

Hi - Looking for advice for keeping our emails from going into junk folders.    Why I believe they're going into junk: -Even our staff members no longer are receiving our emails; they all go into staffs' junk folder, and our IT company said no changes have been made to our email security settings. -Our deliverability and spam rates have not changed. However, our open rates are about 15% lower than six months ago.   What we've tried: -We are a membership association, so all of our recipients are "explicit" opt in. -Our emails are newsletters and event invitations and with none of the typical spam triggers (all caps, "free," explicit language, red text, etc) -We have authenticated our "from" email using the Enable Authentication with Constant Contact option and confirmed that the emails are being delivered with that email address (<communication@inbar.ccsend.com>)   What else can we do? Thanks for any advice! ... View more