Hi, I am using the new version of adding contacts. In the past I could add 20 at a time and in the new version I was able to keep going - which was great but after I hit submit I received the following message: Import complete. There were 56 new contacts added, 12 updated, and 5 that could not be added. (Added Nov 8,/ acct is paulusorchards) In the past there was a link I could click to see who they were. There is no longer a link. I phoned customer support and the very nice lady tried for 15 minutes to see if she could see who they are but she was not able to do so either.
The emails are from customers who have recently visited our business and personally gave us their address to start receiving our newsletters again. I would like to send them a short note explaining that I am not able to add them back; but that they are able to join again if they sign up directly from my web page, I'm not able to do this now so I'm missing out on a chance to reconnect with these people if I don't know who they are.
Please help. Thank you.
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