I just uploaded my 18 renewal lists. 6 of my renewal lists reflect current members in my organization. Constant Contact does not have a way for me to see who has unsubscribed when I upload a list...thus I can not call the current active member of our organization and fix the problem.
Many unsubscribe to one email such as conference emails because they think, "I will not be going to the conference," but don't realize that they are actually unsubscribing from all emails. We no longer have a way to make corrections.
The new Constant Contact is also falling short in a number of list management areas including the ability to select multiple lists using a check box and clear the contacts from multiple lists at once.
The new Constant Contact has so far been very disappointing for our organization. It has less direct marketing functionality than the former version. really a shame.
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