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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.
The steps I take to remove bounces
1. view the bounce list
2. click on each person 1 by 1
3. On each persons's page look up the history
4. if the emails have been bouncing due to "undeliverable" for more than a period of time (I use 3 months of bounces) delete the contact.
BUT THERE'S NO DELETE BUTTON ON THIS PAGE. SO ONE HAS TO GO BACK TO THE CONTACT LIST, REMEMBER THE CONTACT'S NAME, AND DELETE THE CONTACT THERE.
PLEASE ADD A DELETE BUTTON TO THE CONTACT'S INFORMATION PAGE, SO THAT USERS WHO WANT TO REVIEW THE HISTORY BEFORE DECIDING WHETHER TO DELETE A BOUNCE CAN DO IT THERE. THEN YOU CAN GO BACK TO THE LIST AND SEE IT'S CROSSED OFF AND REALIZE YOU DON'T HAVE TO CHECK THAT ONE AGAIN.
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