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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Just got off the phone with support to find that this is even less user friendly than before.... AutoResponders (AR) . I am EXTREMLY upset with the changes. You used to be able to copy from one AR series to another AR series. That is no longer an option. This is going to COST me both TIME & MONEY. It is NOT user friendly. Why would you remove a feature like that? This is an EMAIL marketing service, so as I build my email lists I now I have to re-create from scratch every AR series? That's ridiculous. You used to be able to COPY and COPY to another AR series. Now it just copies to the same AR and it doesn't show in your general email drafts to select either. In addition, to find old emails is a HUGE PAIN. Before , you could scroll to type in a number to take you to the page- now I have to keep scrolling until I find it. so upset ...this is NOT making it easier to run my business or service customers. I am NOT HAPPY and would not recommend new people to try Constant Contact.
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DO NOT like all the changes to the dash board... Now all my Autoresponder Series are in the same main feed? I am sure I am not going to be able to easily access my DRAFTS, SENT, SCHEDULED with this new set up. I DO NOT like all the constant changes...as soon as I get used to where everything is, it gets changed.
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