About HARC_Coalition

Thanks to Ariana for escalating this. And thanks to Martin for sharing that he's also having the problem, which likely helped get the attention of tech support.   To answer a previous question, I use Firefox on a PC that has Windows 10.  I have not tried it in another browser. But since Martin has, this means it is across platforms and operating systems. ... View more

I wanted to share a frustrating experience I've been having recently with Email Campaigns.  While actually typing in an email newsletter, the system sometimes gives me a message asking if I'm still working and saying it's going to log me out. It obviously can't tell I'm actually typing in that email at the moment!  Even worse, lately when it starts to time me out and do the count down of 8 minutes to log out, the screen goes mostly dark and it will not recognize if I try to click on the "I'm still working" box.  So I panic, worried that I'm going to lose my work.  I usually do end up losing something that I've just edited, but usually not too much thanks to the auto save feature.  But the frustration and down time are getting to me.  I've been using Constant Contact for a good 8 years or so now on a weekly basis and this has only started happening recently.  ... View more