I am running an event and use Constant Contact to email check-in, schedule & registration information to a number of contacts.
Unfortunately, 9 of my contacts have at some point in the past, unsubscribed from my email database.
This is not a problem, what is a problem, is that when I send the email to the contacts who are attending my event I get the message that 9 of those contacts have unsubscribed, but not who those contacts are!
This is very frustrating as I'm now faced with the situation of not knowing 'who' has not received the check-in information they will need, when they arrive at the event.
I cannot understand why you've changed the way you notify me of unsubscribes in these circumstances? Previously, I would have been able to see who those 9 contacts were and then simply send them the information from my own email address.
So now, I either have to wait till those 9 contacts get in touch with me asking where their check-in info is, or I spend hours going through all the email addresses of those attending my event, cross referencing them to see who is not on the Constant Contact list. I use Constant Contact to make life easier! This is making my life more difficult and I don't have the time to waste.
... View more
I do not wish to email opted out subscribers - why would I? BUT I do need to know 'who' those unsbscribers are as I could in the past. Especially as they are booked into an event we are organising, and we use Constant Contact to send them vital check-in information! How can I tell if they are not receiving this info otherwise! Frustrated and unhappy...
... View more