About Jeff1105

PLEASE reinstate contacting you through email.  I do most of my work on CC at night and on weekends - when your phone lines are closed. It was SO MUCH EASIER to send an email and get a response within a day or two.  ... View more

PLEASE, PLEASE, PLEASE reinstate email help. Before we could get help at any hour of the day - a simple email sent when the problem was encountered, often at night, and within 24 hours got a response. Now this is very inconvenient for those of us who are not at our desks when you are open, particularly those of us on the West Coast. 11 p.m. in NY is only 8 p.m. here - and I'm usually not working on CC until after that, ... View more

What happened to email support? I don't need an immediate answer, but may nt be able to go online tomorrow when you are open to query. The email questions I had in the past were answered in a timely fashion and I appreited it.   ... View more