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I have multple accounts with Constant Contact and had been working with the program for many years. Ever since you changed the interface, I've had problems. Yesterday I spent 20 minues waiting for a customer service chat, after which I was told that there was no one to help me. Then I spent another 10 minutes finally getting someone on the phone, telling me I had to convert my file to csv in order to import it. That worked. But it didn't allow me to put it in the mailing list I wanted. I had to manually move them into the correct mailing list. That was fine yesterday. Today I'm importing contacts into an account with multiple mailing lists. I was able to import it, but it didn't go to the mailing list THOUGHT I was asking it to import to. I now don't know where my contacts went and to what mailing list. I now have to do a search for the 1,000 names I just imported.
In addition, I was told that 13 contacts couldn't be imported because they opted out. But it doesn't tell me WHICH 13 opted out! How can I amend my lists???
I just want to be able to copy my contact e-mails into CC and paste it into a specific mailing list, like in the old interface. I don't want to be forced to upload a file. And I don't want to be forced to manually search for them.
This new system sucks. If it doesn't improve, I will seek out a new e-mail service.
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